Case Management



Casemanagement is an all and sundry process. The process is in terms ofassessment, planning, evaluation, and facilitation and advocating forspecific options in order to meet the needs of the individual or agroups health. It involves the process of communication andunderstanding the resources management is an all and sundry process.The process is in terms of assessment, planning, evaluation, andfacilitation and advocating for specific options in order to meet theneeds of the individual or a groups health. It involves the processof communication and understanding the resources available to ensurequality and economical results. A good case management is based onensuring and realizing the wellness of the clients. The wellness isbased on communication, identification of resources and facilitationof service to the clients. The case manager carries theresponsibilities available to ensure quality and economical results.A good case management is based on ensuring and realizing thewellness of the clients. The wellness is based on communication,identification of resources and facilitation of service to theclients. The case manager carries the responsibility ofidentification of the service providers and the facilities present.The manager checks on the use of the available resources in order toensure that optimum value for the client and the source are met in atimely and economical manner.

CaseManagement services are always offered in an environment that ensuresdirect communication between the parties involved. A directcommunication between the case manager, client, and the specificappropriate service personnel is paramount in realizing the solepurpose of the case management. A good communication is used as achannel of ensuring that the results and outcome of the process isoptimized for all the parties involved especially the client.

Acase manager is always of great qualification because of the kind ofskills that are required in the process of case management. The casemanagers are, therefore, evaluated and certified. To be certified thecase manager should possess the important requirements, that is, theeducation, skills and experience that is of importance to casemanagement responsibilities. The case manager is needed to renderappropriate services that are of sound principles of practice, andtherefore, the certification is paramount (Xenakis &amp Primack,2013).

Thegraduate education has recently posed a lot of challenges when itcomes to field work by the graduates themselves in their variousfields of study. Graduate social work, for instance, involvescritical aspects of case management and the work responsibilities aswell. Instructors in this field have been noted to concentrate theirlectures on direct case management these are the practical aspectsof care through this students are able to learn the several clinicalinterventions that exist in all the components of work. It is theneasier for the social work students to identify and apply thedynamics in the clinical field when presented with a familiarproblem. The main challenge however that these graduates face in thefield is trying to integrate the therapy and all the practical skillsacquired in case management when it comes to dealing with a client(Frankel &amp Gelman, 2014).

Casemanagement components are all studied and described in two majorfunctions of this aspect providing specific individualized advice toclients in the designated community or region depending on theplacement of the social worker and helping to link their clients withvarious relevant networks community agencies where they can get moreadvanced help.

Linkingclient to services is currently the main challenge that thesestudents and graduates in social work experience in the field. It isapparent according to the field research and surveys through theyears that graduates do not capture the main element of the casestudy. The face to face encounters with the clients seem quite achallenge to these learners in the field especially when it comes toemphasizing the use of therapeutic interventions specifically in theclinical field.

Thisperception on how the students behave in delivering services to theclients is unfortunately instilled in by the field instructors whoare supposed to supervise them and get such attitude out of them.Social work graduates sometimes have the picture of Mental Healthprofessionals when they go to the field and, therefore, getdisappointed at the end of the day when the field experience aftermeeting the clients who have several needs after assessing in casemanagement. This is normally hard for this graduate who in many attimes comes to the reality when it comes to placement in the field,the attitude they develop leads to general poor service delivery ofsocial workers in an area, clients are the ones who end updissatisfied and wasted.

Themain reason that this comes to play is that the students who chooseto pursue this field of education have a totally different goal,which is mostly to develop a private psychotherapy practice.Professors, instructors and all field instructors in active practiceare the ones supposed to intervene in the situation and help thegraduates understand the whole goal and objective in this field ofeducation. Graduates have to understand that the clinicalinterventions are not entirely limited to the traditionalpsychodynamic therapy format they should know that the manysuccessful clinical outcomes are achieved through the various aspectsof case management apart from clinical interventions.

Thesociety entirely depends on the social work departments and thevarious public agencies and institutions to help the individuals andfamilies in their general ways of living and various aspects of life.Students in social work, therefore, should understand that casemanagement is most effectively used when it integrates both clinicaland concrete services.

Efficiencyof case management

Casemanagement can be applied in the management of a number of casesincluding the management of homeless people, and management of thefrequent users of the emergency department among others. Casemanagement can be applied in several sectors including nursing,social work, and community programs among others. With regard tosocial work, case management has been reported to be an effectivestrategy to help support measures, such as rapid housing,particularly when the case involves complex needs. The models ofcase management that can be applied in this case include assessment,outreach, monitoring, linkage, and advocacy. In a study toinvestigate the effectiveness of case management on homelessindividuals, several findings were outlined indicating that whilecase management may be effective, it still has a few flaws concerningthe case being managed. According to the study, case management hadgenerated a favorable outcome in the management of homelesspopulation despite the few gaps noticed in the course of the study.

Casemanagement is thus critical and can assist in a number of ways inrelation to the matter of concern. For instance, to properly informthe policy makers within the European Union, undertaking experimentaltrials among various homeless people in different settings andcountries generate unbiased data when the study is carefullydesigned. Therefore, healthcare practitioners can use differentmodels of case management to facilitate the favorable outcomes forparticular homeless subpopulations in a more cost effective manner(de Vet et al., 2013).

Withregard to management of patients using the emergency department, casemanagement remains very flexible and depends mainly on the needs ofthe patient. It is dynamic and thus most parts of the process can beundertaken at the same time. The efficiency of case management can beassured in the sense that it will guarantee tackling of concerns inseveral domains including the improvement of care for the vulnerablepatients among others.

Inconclusion, this paper discussed case management as an effective anddiverse process use in the handling of a number of concerns includinghomeless people, patients, and the use of the emergency departmentamong others. The paper concludes that case management when appliedusing appropriate models and in a cost effective manner, the outcomeobtained can be very beneficial not only to researchers but also thepolicymakers as well.


Bodenmann,P., Velonaki, V., Ruggeri, O., Hugli, O., &amp Burnand, B. (2014).Management for frequent users of the emergency department: studyprotocol of a randomized controlled trial. BMCHealth Services Research 14,264.

Frankel,A. J. &amp Gelman, S. R. (2014) : An Introduction toConcept and Skills, 2ndedn, Lyceum Books, Chicago, IL

deVet, R., van Luijtelaar, M., Brilleslijper-Kater, S.,Vanderplasschen, W., Beijersbergen, M., &amp Wolf , J.(2013). Effectiveness of for Homeless Persons: A SystematicReview. AmericanJournal of Public Health, 103, 10,e13- e26.

Xenakis,N., &amp Primack, S. (2013). Critical Commentary: The ClinicalAspects of and its Role in Graduate Field Education.SocialWork Education,32, 5, 685–691.