Cultural Competence



Inhealthcare, cultural competence enables the clinical staff to attendto the needs of the patients from other cultures effectively. Eitherinternal or external forms of culture can inhibit the realization ofpositive outcomes. Examining issues such as behavior, language,attitudes, and policies can assess the level of competence.Personally, I was surprised at my performance in offering clinicalservices within a diverse setting. It was not easy as one had to seekto understand the language and behavior of other individuals. Despitethe surprise, I was amused by my performance. Self-assessment forcultural assessment requires an individual to examine the culturallyinclined factors that influence outcomes. Through a culturalcompetence checklist, I will examine the various components willimprove health outcomes. I believe my current cultural competence hasgreat potential to enhance service delivery within my area ofoperation.

Ibelieve that all patients deserve respect irrespective of the gender,age, sexual orientation, and ethnicity. The approach has helped inreducing incidences where patients are unable to acquire treatmentdue to victimization and discrimination. On communication, I believethat non-English speakers in the US need to be given an opportunityto use other communication mechanisms that will help in addressingtheir needs. The approach is driven by the conviction thatcommunication is vital in enhancing positive clinical outcomes. Ialso believe that the patients need to be given all the support toenhance their health status. With this in mind, support from siblingsand friends cannot be wished away.

Throughpersonal reflection, I believe that I have the right skills andcompetence to handle diverse people. Primarily, effectivecommunication skills have been instrumental in enhancing my capacityto use language that is easily understood by the patients from othercultural settings. I find effective communication as criticalcomponent in the achievement of positive outcomes. Further, I havesought to utilize appropriate professional ethics to help in meetingthe goals with the clinical practice. I have acquiredmore confidence in handling people from diverse culture. This hashelped to increase my knowledge on essential matters on thesignificance of cultural competence on nursing practice. I believethat the quality of my cultural competency will contribute towardsquality services in my future engagements within the clinicalpractice (Srivastava, 2007).

Awarenesscan be evaluated using an assessment tool that has key componentssurrounding cultural competence. The clinical working environmentrequires good values since they are the criteria of determining theright actions. A positive working culture leads to a sustainablehealth system, increased public confidence, improved health outcomesand quality services, and minimal risks. Maintaining a positiveculture is important in establishing a long-term strategic directionfor a health institution (Kersey-Matusiak,2013). Creating deliberate awarenessenhances personal performance and engagement with the patients.Awareness boosts the collaboration by attracting a cordialrelationship amongst individuals from diverse culture. Self-awarenessis also necessary to boost personal apprehension about the issuesaffecting the patients. It also helps in improving one’s skills ondelivery of services. Culturally competent patient care requires theclinical staff to examine their own culture alongside that of thepatients. Supportive institutions are salient ingredients that ensureclinical staffs carry out their duties efficiently. In order torealize effective health care services, the stakeholders in thehealth care industry must generate intervention measures that willaddress cultural incompetence.


Kersey-Matusiak,G. (2013). Deliveringculturally competent nursing care.New York, NY: Springer Pub. Co.

Srivastava,R. (2007). Thehealthcare professional`s guide to clinical cultural competence.Toronto: Mosby Elsevier.